At Florian Voss Voice, Body & Soul® your satisfaction is our highest goal. To enable us to do this, we have released our new terms of service which include our cancellation policy, health declaration and allowance for medias (01.09.2016)!
By buying any of our products and services or/and being registrated as a customer in our customer management system you are directly agreeing to our terms of service,
These policies make it easier to maintain our professionalism towards our customers and coaches. These rules also regulate company responsibilities and future customer inquiries. These policies are valid even without a customer’s signature after engaging Florian Voss Voice, Body & Soul®.
Please read carefully and for further questions or cancellations of any sort, kindly write to: INFO@VOICEBODYSOUL.EU
…so we can make sure you are happy with our services and courses!
1. HEALTH INFORMATION:
Our workshops, coachings and instructions are based on the concept “Florian Voss VOICE, BODY & SOUL®“. This includes body exercises and other physical activity as well as personal body contact.
Please let us know before the coaching/program/workshop you are attending if you have any problems or injuries. In particular in regards to:
- Health Condition
- Pain, injuries regarding Back, Legs, Hips or Heart
- Have you had any significant operations which may affect our training/coaching?
We do our utmost to make sure that your needs are catered for. In coordination with one of our VOICE BODY SOUL – Therapist we will make sure that you receive the best treatments available. Florian Voss VOICE, BODY & SOUL® does not take any responsibility for any kind of accidents or injuries, appearing during or after participation, or in connection to earlier injuries.
I acknowledge the above terms and conditions and take full responsibility for myself / for my children (if applicable) once I book a course/coaching/service from Florian Voss Voice, Body & Soul®.
2. CANCELLATION POLICY:
On sending in your booking for one or more of our programs and/or paying the individual fee, you agree to abide by our cancellation policy.
Payment is required within 10 days of written approval of booking. Written approval of booking will be sent to you within 10 days of initial booking.
Further information for our Vocal Workshops and International Summer Program will be forwarded to you via mail after registration (What do i have to bring?/Scores?/Concert? Etc.)
Rehearsal place and times for “Sång och Integration med Tenor Florian Voss” can be found on request over email!
At your first rehearsal you will be supplied with scores and all necessary information.
For any special events/project you will receive all necessary information in personally.
Before beginning Lessons/Workshops/International Summer Program at Florian Voss Voice, Body & Soul® all students agree to our cancellation policy, which is as follows:
Lessons/Specials (see below) cancelled with 48 hours or less notice (lesson start-time) – FULL CHARGE
Cancellation Fee Vocal Workshop cancelled within 48 hours after booking. . No Fee
(after that until 24 weeks before Workshop: 2550 SEK Administration fee – after that FULL CHARGE [24 weeks and less before Workshop starts])
Cancellation Fee International Summer Program cancelled within 48 hours after booking. . No Fee
(after that until 10 months before Program: 2550 SEK Administration fee – after that FULL CHARGE [10 months and less before Program starts])
Special is “ Sång och Integration med Tenor Florian Voss”.
No refunds possible if participants decide themselves to leave the program. Your monthly support is taken via autogiro and will in case of cancellation of the program be debited until the end of the current rehearsal year. That means your payment responsibility ends with the end of the current year of your cancellation.
Florian Voss Voice, Body & Soul® reserves the right to exclude participants from all our programs. In this event there are no refunds granted. This is valid even-though the course might have already started. F. Voss does not need to give reasons when he feels an exclusion is necessary to successfully continue with the original schedule.
All vocal coaching sessions must be cancelled by sending an e-mail to Florian Voss Voice, Body & Soul® assistant (email@example.com).
All vocal coaching sessions cancelled within 48-hours before the appointed start-time must be compensated in full.
Florian Voss Voice, Body & Soul®respectfully requests 72-hours notice when canceling appointments, but there is no fee unless cancellations are made earlier than 48-hours before the appointed vocal coaching time.
Please note that verbally informing your instructor of potential cancellations does not constitute a cancellation. All students must communicate scheduling changes and cancellations to the Florian Voss Voice, Body & Soul® Assistant who handles all company scheduling.
Out of fairness and courtesy to all teachers and students, please note that we can make no exceptions to this policy.
This includes cancellations due to illness, weather, transportation problems, etc.
3. ALLOWANCE FOR MEDIAS:
By attending Florian Voss, VOICE, BODY & SOUL ´s activities, I am agreeing to the below permission to the rights of my image, likeness and sound of my voice as recorded on audio or video without payment or any other consideration. I understand that my image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse educational settings within an unrestricted geographic area.
Photographic, audio or video recordings may be used for the following purposes:
- conference presentations
- educational presentations or courses
- informational presentations
- on-line educational courses
- educational videos
I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet,
All media (print industry and TV) or in the public educational setting.
I will be consulted about the use of the photographs or video recording for any purpose other than those listed above.
There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
This release applies to photographic, audio or video recordings collected as part of the sessions listed on this document only.
I acknowledge that I have completely read and fully understand the above release and agree to be bound thereby. I release any and all claims against any person or organization utilizing this material for educational and promotional purposes.
If this release is obtained from a guest under the age of 18, then the guest’s parents or legal guardian is agreeing to above!
CLIENTS ARE ASKED TO RESPECT THIS POLICY BECAUSE OF THE FOLLOWING:
It makes teachers better: Cancellation policies protect the time, energy, and devotion of hardworking teachers. This benefits students because teachers are better able to maintain a high level of passion, devotion, and energy to teaching and helping students achieve their goals. It is courteous to value teachers’ energies by giving them ample notice for cancellations and compensating their time when you cannot participate.
It makes students better: By placing importance and responsibility on high-level training and lessons, students maintain a deep commitment, strong work ethic, and understanding of professionalism. All Florian Voss Voice Body Soul Associates are professionals that have also been students for many years. Every Florian Voss Voice Body Soul Associate has learned the value of treating lessons with deepest commitment and has respected their own teachers throughout the years by observing their cancellation policies. This is a very important part of showing teachers that their time is valuable. Respecting the hard work and time of fellow artists is paramount to being successful as an artist.
It makes other artists better: Lesson times fill up very quickly. Florian Voss Voice Body Soul teachers can sometimes find their schedules fully booked 3 or more weeks in advance. There is often a waiting list for times. Due to this, a cancellation policy is even more important.
Students often need sessions at the last minute for major auditions, recordings, performances, or opportunities. It is impossible to help students achieve success when cancellations are given with little notice. By striving to give 72+ hours notice for cancellations, students can help fellow artists succeed by allowing them access to unused lesson times that may be very important to them.
Your understanding of the Cancellation Policy is greatly appreciated. Florian Voss Voice, Body & Soul® is committed to ensuring a fair situation for all students. Please know that we care, love, and respect each and every student. Enforcement of the cancellation policy is simply a part of professional studies in any leading music studio.
We thank you again for your courtesy and respect for your teachers in honouring the cancellation policy.
I agree to the terms of service. All information on in your personal account is treated with respect and confidentiality by FlorianVoss VOICE, BODY & SOUL® INTERNATIONAL VOCAL STUDIO